Say hello.
Got a question? Want to chat? Here’s how to reach us.
The best way to contact us for booking enquiries. Drop us a message at [email protected] and we’ll get back to you ASAP.
Phone
You can also give us a ring on 07925 006079 any time between 9am and 6pm on weekdays.
Race Director?
If you run events and want to work with us, we’d love to hear from you.
Our race directors page has everything you need to get started.
Questions you may have
Why haven’t I received a confirmation email after booking?
Email us at [email protected] with your booking reference if you have it. Nine times out of ten it’s a typo in the email address (.con instead of .com, or a missing letter), and we can get it sorted quickly.
When will I get my race info?
Most race directors send race info out the week of the event by email, and you’ll collect your number on the day. If nothing’s landed by the Wednesday or Thursday before race day, get in touch sooner rather than later. Our weekend cover is limited and we don’t use bots.
What if I can’t make it any more?
Whether it’s illness, injury, bereavement, or work, get in touch with our helpdesk as soon as you can. The more notice we have, the better the chance we can help.
I bought XCover with my ticket. How do I claim?
Head to xcover.com/en/claim to start your claim.