October - Dogs Hero Virtual Challenge

What is a virtual run?

A virtual run is a challenge that can be run or walked, from any location you like on a certain date (race day/s) on your own or with friends (depending on actual regulations). Find a park, a nice trail, a road, a tartan track. You can even run on a treadmill. You will be able to connect and compete against other runners from many regions and places of the world.

How does it work once I registered?

You will receive a confirmation of your registration via email within a few minutes. Please check if all details are correct. The exclusive medal is part of your registration and will show the distance you ran. Also read “change of distance". You can buy an especially for the event designed T-Shirt. Please note: Ordering a T-Shirt or other items only do NOT include the registration with the medal. Please always ensure you registered for the distance you would like to run.

When will I receive my medal?

At VirtualRunners you are not just “buying" the medal which might be a big difference to other companies. You are earning it by completing the run. Our team will check all running results within 24 hours and, if everything is fine, approve them. After this procedure, logistics will start with the shipment and a tracking number will be available. Depending on your region, shipment can take 2 days up to 4 weeks (depending on current regulations and customs).

What if I need to change the distance?

If you need to change the distance for some reason, please inform us as soon as possible! Changes are affecting our production and stocks. You can only receive the medal of the distance you run.