PHOENIX - South Wales - Flamingo Run

Phoenix Running operate welcoming and inclusive events for those for all ability levels.

• Fabulous Bespoke Finishers’ Medal!
• Epic Aid Station!
• Flexible Start Times!
• Results e-mailed to participants and uploaded to website same day
• Digital Finishers certificate available on Phoenix World site
• Athlete profile available on Phoenix World site

Cut-offs
Here at Phoenix Running, all of our cut-offs are linear and stated in the final event information emails so you do not need to push harder in the first instance, keep to a steady pace & you will finish.

Toilets and changing facilities
Where possible we have separate female & male toilets at all our venues and access to suitable facilities to change your clothes / running kit.

Event UPDATES
Please join our Facebook chat groups. We recommend all entrants to our events join these groups.

For any specific event changes we will always EMAIL all entrants as the primary communication channel.

However, please do join our Facebook chat groups as we post news / interim updates / weather updates and much more.

On entering Phoenix Running Ltd events you are entitled to the following;

FREE DEFERALS - You can transfer or defer any race entry (once) to a future event up to 1 week (7 days) prior to the original event date (subject to availability). This is our ‘no questions asked’ commitment to our runners. There are no deferral fees, no online forms to fill out and there is no onus on you to find another runner to take your place (unless, of course, you want to). You can defer an event once, just email us and we’ll do the rest. Simple, easy and fair.

FREE TRANSFERS - You can, if you prefer, transfer your entry to another runner up to 1 week (7 days) prior to the event date (subject to availability). Simply email us the new runner’s full contact details prior to the transfer deadline and include any club affiliation and medical conditions.

PREGNANT DEFERALS – We allow pregnant & postpartum mums to defer their event for up to three years. This also applies to adopting parents.

1 WEEK (7 DAY) DEADLINE - Race numbers are not transferable to another event or another runner within 1 week (7 days) of the race date.

DEADLINE EXCEPTIONS – There are no exceptions to shortening the 7 day deadline. From time to time Phoenix Running hold special events or events with a larger than usual capacity. We reserve the right to extend the 1 week deadline for transfers and deferrals for such events. This will be made clear in the specific terms and conditions for those events.

REFUNDS - The entry fee is non-refundable.