Copenhagen Marathon

Here you can find answers to the most frequently asked questions in connection with registration and participation in Telenor Copenhagen Marathon. If can't you find an answer here, please contact us at [email protected]

Can I sign up on Race Day? If there are available starting numbers, you can sign up at the Telenor Copenhagen Marathon Expo or in the starting area from 7.30 on race day.

What is included in the price? In addition to the starting number, a Nike running T-shirt and a finisher medal.

Are there a limited number of places? No participant ceiling has been set.

Where and when does the start of Telenor Copenhagen Marathon go? The start goes from Islands Brygge

How to run the start? The start is completed in a single, rolling start. This means that the race starts at the starting point, after which first the seeded elite and then the other participants cross the starting line. The whole start takes about 25 minutes. In order for everyone to get the best possible start and race experience, all participants should place themselves correctly in the starting field according to their expected end time. No start boxes are allocated, but there is signage along the entire start and pace groups with balloons, so you can find the location that fits your realistic end time.

Are there restrictions on who can participate? Anyone who is healthy and healthy and able to complete the entire distance on their own can participate. Read more important terms and conditions here

Can I participate as a blind or disabled person? Blind or disabled people can easily participate and have a guide with them. It is not necessary for the guide to register, but if the guide wants a registered time, participates T-shirt, medal etc. on the same basis as the other participants of the race, it is necessary that the guide also sign up. Bringing special equipment, including trolley carriages, is only permitted by prior arrangement with the organizers. Everyone who runs a trolley must show the greatest possible consideration and at all times respect officials' instructions, including any instructions on location in the field.

Do I have to participate with baby joggers? We recommend that you avoid running with baby joggers because of the distance, the risk of extreme weather conditions, heavy sound impressions or otherwise conditions that can be violent for young children. Anyone who runs a baby jogger must show the greatest possible consideration and at all times respect officials' instructions, including any instructions on location in the field.

Can I be placed in the elite field? To be placed in the elite field, you must meet the applicable time requirements. Read more here

What information should I provide when signing up? You must provide the name, e-mail, gender, nationality and date of birth of all runners to be registered. If you provide your telephone number, you will also receive selected important participant information by SMS, in addition to the information you receive by e-mail.

Should I state the size of the T-shirt when registering? Yes, you choose size when registering. You pick up your T-shirt at Telenor CPH Marathon Expo

Can I cancel my purchase? According to the Consumer Agreement Act on Internet commerce, the organisers have full product responsibility. The participant (the buyer) has no right of withdrawal, cf. the Consumer Agreement Act on Internet commerce, since recreational leisure activities are not stated in the agreement. It is possible to transfer his starting number to another person. Read more below.

Do I receive a confirmation of my registration? All persons who make a registration receive a receipt by e-mail and will appear in the list of participants. Please check this yourself. If you do not receive a receipt and confirmation, it may be due to the fact that it has ended up in your spam filter, that you have provided incorrect email when registering, or that your registration has not gone through. In that case, please contact customer service .

How can I correct my participant information after signing up? If your personal data changes after you have signed up, please log in to your registration profile with the login information you have received by email and update the information. It is your responsibility that all information is updated at all times. It is particularly important that we have registered the correct e-mail as all participant information is emailed. If you also want important participant information - eg your start number - sent by SMS, you must provide your mobile number. You can always delete this yourself again if you do not want more text messages. We do not send advertisements by SMS.

If you have problems updating your information, please contact customer service. Remember to provide order number with any customer service inquiry.

Can I get my name and flag on my start number? Everyone who signs up before April 29 at. 23.59, automatically get their first name and nationality flag printed on the start number. When registering after this time, you do not get the name and flag printed on the start number.

I am unable to participate and would like to transfer my starting number to another. Can I? Yes, you can assign your starting number to another person for a fee of DKK 100 + 15 in administration fee per participant. If the starting number is purchased at a discount or otherwise at a reduced price, a new participant will also be charged the difference between the actual purchase price and the current selling price at any time. It is pointed out that unauthorized use of a start number can lead to disqualification. Names and nationality flags cannot be changed if transfer takes place later than the deadline specified above. In this case, the participant to whom the start number is assigned will receive a blank start number only with numbers.

Read how to assign your starting number here

How do I pick up my start number? Your start number must be collected at the Telenor Copenhagen Marathon Expo . In order to receive your starting number, you must present your starting card that you receive by e-mail before the race. If you do not have the opportunity to get your starting number on the expo, you can get a friend or family member to pick it up for you when you show the start card. Picking up the start number on the race day will be possible, and delivery will take place in information in the start and finish area. This is done at your own risk, and delays caused by, for example, traffic problems, queues for the pick-up point and the like is solely the participant.

How is the timing going? Timing is done using a chip that is integrated in the start number. It is important that the start number is not bent or manipulated, as this may damage the chip.

The participant's official time is a net time. A start time is recorded when the participant crosses the starting line and intermediate times for every fifth kilometer and half marathon, and an end time when the participant crosses the finish line.

The winning times as well as championship times (in the event of the winding up of DM) are decided solely on gross times, that is, from the starting point sounds, regardless of the runner's position in the field, until the runner crosses the finish line.

Is there a time limit? Yes, there is a time limit of 6 hours net for the entire distance and 3 hours net for the half marathon. Read more here

When can I pick up and pick up my luggage? The baggage delivery in the start and finish area opens at. 7.30 and closes at. 17.00. Uncollected luggage is handed in to Sparta Athletics and Motion, Gunnar Nu Hansens Plads 11, Copenhagen Ø, where it can be picked up from the following Monday at. 12.00.

How Do I Get My Participant T-Shirt? Your participating T-shirt from Nike must be picked up at the Telenor Copenhagen Marathon Expo while you pick up your starting number.

Who arranges Telenor Copenhagen Marathon? Telenor Copenhagen Marathon is arranged by Sparta. The main sponsor of the race is the telecommunications company Telenor.

How do I get in touch with the organisers? Customer service can be taken Monday to Thursday at. 10:00 - 17:00 and Friday at. 10:00 - 15:00:

[email protected] Phone: +45 35 26 69 00 Gunnar Nu Hansens Plads 11 2100 Copenhagen Ø

Remember to have your order number ready for all inquiries.