The Swansea 5k and 10k Winter Warmer Run

ARRIVAL AND REGISTRATION

Our Swansea 5k and 10k Winter Warmer Run starts at 10am

Registration will be open from 8.00am and will close at 9.50am so please arrive nice and early.

PLEASE NOTE you will collect your race pack at registration on the day of the event.

Race information will be sent by email pre-event and all your race details can be found within your online profile. Once registered login to check race updates, news, partner offers and more.

You will be using our Chip on Bib race numbers and it is important these are displayed on your outer garment to ensure 1) We can see your race number when running and 2) To help with the timing system to read your time.

Bag storage is available at the event however space is limited so travel as lightly as possible.

Toilets are available within the park and ensure you go with plenty of time to spare to avoid long queues.

Coffee and snacks will be available for sale within the event hub.

THE EVENT

The run will kick off at 10am.

There will be marshals around the course to support and encourage you.

Please take care when running around the course as this is public land and local residents will be out and about. Please always stay on the left unless otherwise guided.

If wearing headphones please make sure you can hear other people around you and marshal instructions.

AFTER THE EVENT

Everyone will receive a medal and there are also a few trophies that are up for grabs.

Results will be displayed on our Results Base Timing screen so after crossing the finish line you can check out your instant results.

These go live to our website and you will receive an email update once the race is over.

Drinks and sweets will be available at the finish line along with any other goodies from our event partners.

When do I receive my race pack?

We email you your race number and details and this also goes on the website prior to the event so you can search if you haven’t received your email for any reason. You then collect your race packs at registration on the morning of the event.

How do I know I am registered?

You will receive an email confirming your entry. If a friend or colleague has entered as long as they have used your email address in the entry you will receive confirmation.

Will I receive race information in the lead up to my event?

Yes we send out email updates prior to your event and you can view all event details, news and offers by logging in to your user profile.

Will I be chipped timed?

Yes all our events (unless otherwise stated) are chip timed! In most cases you will use our disposable race chips. You need to ensure you put these on correctly on your shoe (race instructions will be given via email and this info is on your event information page on your event page).

Can I find the race number list prior to the event?

Yes, your event race list will be online approximately a week prior to your event. Please make a note of your race number and that of friends as you will collect your race pack on the morning of the run.

What happens if I don't receive my race email?

If you don’t receive your race email it may be because the wrong email address was inputted or the race email went in to your junk mail so please check carefully. All information will can be found by logging in to your user profile and your race number will show within this account area.

Can I Enter a team?

Absolutely! Get as many friends, family or colleagues together and run as a team. You are not required to run together and each person will receive their own time however it's just fun to run under a team name.

Can I run with a buggy?

Yes this is typically ok for most locations however please check the run route course as some locations can be a mix of path, trail, grass so not always suitable for running with a buggy. Also please try and stay to the left as much as possible to give room for other runners.

Can I volunteer to marshal at the event?

Absolutely! If you miss out on a place or just want to help out on the day and marshal that would be great. You would be there to support and encourage all entrants. Contact us by filling the form to express your interest. We would welcome you to join our team.

Refunds

The Fix Events refund policy is: Up to 14 days before the event you can either (i) cancel and receive a 60% refund or (ii) transfer your registration to another Fix Event (£5 transfer fee applies). Alternatively, you can transfer your place to someone else you know who may wish to take part. To do so you must email [email protected]. Unfortunately, after that, we cannot give refunds or transfer your entry to another event.