Run Richmond Park 5k & 10k Race 13

How do I know I am registered?

As soon as you register you will receive an email confirming your entry.

Will I receive race information in the lead up to my event?

Yes we send out email updates prior to your event and you can view all event details, news and offers by logging in to your user profile.

What happens if I don't receive my race email?

If you don’t receive your race emails it may be because the wrong email address was inputted, or the race email went in to your junk mail, so please do check your junk mail carefully!

Will I be chipped timed?

Yes all our events (unless otherwise stated) are chip timed!! Your race chip will be on your race number bib which you receive on race day and which must be secured to your outer garment to ensure the chip works correctly.

Can I cancel/transfer/get a refund if I can't take part?

The Fix Events refund policy is: You can cancel up to 14 days before the event and receive a 60% refund (excluding online admin fee). Or, you can choose to transfer your registration to another Fix Event (£5 transfer fee applies). To do so you must email [email protected]. Unfortunately, after that, we cannot give refunds or transfer your entry to anyone else..

Do you have any age restrictions / can children take part?

Absolutely! We typically allow children of all ages to take part in all our events (unless specific information is given for a set event). Please note that children remain the responsibility of their parents/guardian throughout our events. If the parent/guardian is satisfied the child/children can confidently run 5k or 10k unaccompanied they may do so, with a parent/guardian remaining onsite at all times.

What do I get for taking part?

Full race chip timing with instant results at the event, a cool medal, drinks, snacks, trophies for winners and an all round highly professional and fun event to be part of.

Can I enter a team?

Absolutely! Get as many friends, family or colleagues together and run as a team. You are not required to run together and each person will receive their own time however it's just fun to run under a team name.

Can I run with a buggy?

Yes this is typically ok for most locations however please check the run route course as some locations can be a mix of path, trail, grass so not always suitable for running with a buggy. Also please try and stay to the left as much as possible to give room for other runners.

Can I volunteer to marshal at the event?

Absolutely! If you miss out on a place or just want to help out on the day and marshal that would be great. We need as much help as possible to ensure we can give runners the best experience possible and that includes plenty of marshals on the course, helping with registration, bag storage, water stations, handing out medals and general event support. Typical volunteer hours are from 8am until around 12pm and all volunteers will get drinks, snacks and a free entry to any Fix Event!! Please get in touch by sending an email to [email protected]. We would welcome you to join our team.

Can I walk / do you have a cut off time to complete the event in?

We typically have a cut off time of 1.5 hours to complete the race from when the event starts. Walking part of a 5k event is typically fine but the 10k races are mostly for running (with a bit of walking/jogging if necessary!).

Can I run with my dog/are you canicross friendly

Yes, we love too see dogs running with their owners! Please ensure your dog is on a short lead/harness and that you are careful on the course and respect other runners and park users.

Can I wear headphones?

Yes we do allow this but please note it is your responsibility to make sure you can hear what's going on around you when running, including marshals and general public. Please keep the volume at a level whereby you can hear any important announcements that may be made.

Do I have to fundraise for the charity you are supporting?

You are not required to fundraise but if you choose to that would make a huge difference to the charity, whatever amount you raise. You can fundraise for any charity of your choice.

How do I view my race day photos?

A few teaser photos will be posted on our Facebook page the day or the day after the event: https://www.facebook.com/thefi... Approx 1 or 2 days post event all photographs will be available to purchase here: www.wildman-media.com You can search by name or race number and purchase individual photos or as a photo bundle containing all of your race images. You can also save even more money by pre-ordering a bundle of all your race photographs prior to the event. For full details visit: https://www.wildman-media.com and / or contact [email protected].

Can I register on the day?

We generally have on the day entries available. These are allocated on a first come, first served basis. To secure a place aim to be with us at least 45-60 minutes ahead of the first race starting. Please come to the On The Day Registration gazebo and we will get you signed up there. It is cash on the day.